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VERIFIEDMint Money·negative

Debit card blocked without notice? Consumer court orders ₹1.25 lakh compensation, says banks must inform customers

AI Summary
  • ·A Kerala consumer court ordered Federal Bank to pay ₹1.25 lakh in compensation.
  • ·The compensation was awarded for blocking a customer's international debit card without prior notice.
  • ·The court emphasized that banks must inform customers promptly about card blocks, particularly when they are abroad.
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